FAQ

FAQ

FREQUENTLY ASKED QUESTIONS

1. What products do you specialize in?

We specialize in manufacturing high-quality ceramic and resin crafts. Our products include vase & pot,garden & home decor,seasonal ornaments,and customized designs.

2.Do you offer customization services?

Yes, we own professinal design team, offer full customization services. We can work with your designs or help you create new ones based on your idea sketch, artworks, or images. Customization options include size, color, shape, and package.

3.What is your minimum order quantity (MOQ)?

The MOQ varies depending on the product and customization needs. For most items, our standard MOQ is 720pcs, but we are flexible for large-scale projects or long-term partnerships.

4.What shipping methods do you use?

We ship worldwide and offer various shipping options depending on your location and time requirements. We can ship by sea, air, train, or express courier. Please provide us with your destination, and we will calculate the shipping cost base on your order.

5.How do you ensure the quality of your products?

We have a strict quality control process in place. Only after pre-production sample approved by you, we will proceed the mass production. Each item is inspected during and after production to ensure it meets our high standards.

6.How can I place an order?

You can contact us through email or phone to discuss your project. Once all details are confirmed, we will send you a quotation and a proforma invoice to proceed with your order.

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